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Manager of Technology Innovation & Data – Four Seasons (Serengeti) – Septemba 2025
Ufafanuzi mfupi wa Lodge: Ipo katikati ya Serengeti, na vyumba 77 (pamoja na suites & villas), migahawa 3, Discovery Centre, spa (vibanda 6), Kijana Kids Club, na timu iliyobobea kwenye safari za wanyamapori — chachu ya uzoefu wa kifahari wenye moyo wa Four Seasons.
Basic Purpose
Kusimamia uendeshaji na matengenezo ya mifumo yote ya kompyuta, data & mawasiliano ya sauti katika property; kutabiri mahitaji/upgrades ya teknolojia; na kutekeleza mikakati ya mifumo ya hoteli & kampuni.
Essential Functions
- Kuhakikisha mifumo muhimu (Front Office PMS/Opera, Call Accounting, HSIA, PABX, POS) inapatikana saa 24.
- Kuanzisha na kutunza taratibu za watumiaji, usalama wa mifumo, na rekodi sahihi za software/hardware & service history.
- End-user support (back office, sales & catering, spa, HR, n.k.); desktop OS & applications; msaada kwa wageni na mikutano.
- Mtandao & usalama: AD, server infra, wired/wireless, firewalls, web security, failover, VPN; usimamizi wa barua (mf. Notes) & global VPN.
- Backup & disaster recovery: kupanga, kupima, kufuatilia, na utekelezaji kulingana na sera za corporate & local.
- Uratibu wa acquisitions & rollouts za teknolojia; kuhakikisha Four Seasons IT Core Standards na internal controls.
- Vendors & contracts: kusaidia DoF kwenye scope, mchakato wa zabuni, na usimamizi wa mikataba ya IT.
Non-Essential (Business Manager)
- Kupendekeza apps/processes bora, lifecycle ya hardware/software, na 10-year tech capex planning.
- Kuandaa OPEX & CAPEX za IT na kuwasilisha business case zake.
- Kuleta “best practices” kutoka properties nyingine za Four Seasons zinazofaa utekelezaji Serengeti.
Knowledge & Skills
- Elimu: Shahada (IT/IS/Computer Science au inayohusiana).
- Uzoefu: Miaka 2–5 katika kitengo cha IT (ikihitajika hospitality environment).
- Ujuzi: PMS/Opera, POS, PABX, HSIA; Microsoft & Mac OS; AD/Servers/Networks; Firewalls/VPN/DR; project & resource planning; accounting basics; sera & taratibu za Four Seasons.
- Wasimamizi unaowaongoza: ~1; Safari: Inahitajika kadri ya kazi; Saa: Shifts kulingana na mahitaji.
- Visa/Work Permit: Imetajwa kutolewa (kulingana na taratibu za mwajiri).
Jinsi ya Kutuma Maombi
Bofya Apply via Four Seasons Careers (rasmi). Kama ukurasa wa kazi ukaonyesha “filled/closed”, tumia Alternate Listing (TZ) au tafuta nafasi sawa kupitia Careers Search kisha weka “Serengeti”.
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